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Jake Glavis - Employment Satisfaction up for Employees of Marin County

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The County of Marin is becoming a better place to work. According to a recent article in the San Raphael Patch, a majority of Marin County employees enjoy their work and take pride in the public service that they provide. This all comes from a survey that shows improvement over a similar survey taken two years ago.

The county has been careful to track employee opinion on their satisfaction and the state of operations over the past few years. According to County Administrator Matthew Hymel, Marin County has had to reduce staff by 10 percent over the past five years due to slow economic conditions. In order to not overburden staff or see undue decrease in the quality of service, the county has tracked employee concerns.
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Employment Satisfaction Up For Employees of Marin County

The County of Marin is becoming a better place to work. According to a recent article in the San Raphael Patch, a majority of Marin County employees enjoy their work and take pride in the public service that they provide. This all comes from a survey that shows improvement over a similar survey taken two years ago. The county has been careful to track employee opinion on their satisfaction and the state of operations over the past few years. According to County Administrator Matthew Hymel, Marin County has had to reduce staff by 10 percent over the past five years due to slow economic conditions. In order to not overburden staff or see undue decrease in the quality of service, the county has tracked employee concerns.

Roughly 77 percent of county staff indicated on the survey that they would recommend working for the county. While this is a positive trend, a good number of respondents also remarked that their unit was not adequately staffed, indicating that the employee reductions have had some effect on morale. County employees also expressed a desire for greater opportunities for growth and advancement. “We survey employees because more engaged employees provide better service to our residents,” Hymel said. “We have made improvements in many areas, but we always looking to do better.” Most of the favorable responses to survey questions dealt with areas

concerning the enjoyment of work, quality work production, customer service, and understanding their department’s mission. Marin County Director of Human Resources Joanne Peterson highlights the importance of such surveys in guiding the county’s mission. “One of the most effective ways to measure our progress is to ask our own employees how we’re doing,” Peterson said. “This provides information from which we can build action plans and shines a light on where we are making progress. This information is very valuable to us.”  

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